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VOIP / operations In production

VOIP dashboard on Isabell

Operational dashboard for Isabell-based VOIP: queues, agents, and live call health.

Sits on existing Isabell — does not replace the PBX

The gap

Supervisors cannot see queues, agents, and trunk health without living in the Isabell/PBX CLI.

What we shipped

An operations dashboard on Isabell for live queues, agent status, and call health.

Overview

A control panel on top of Isabell VOIP so operations teams can see queues, agent status, and call quality without living in the PBX CLI. Built for daily supervision of inbound and internal voice traffic.

Who it is for

Contact-center supervisors, NOC, and IT staff running Isabell (or similar) telephony.

Capabilities

  • Live queues, waiting callers, and agent availability
  • Call volume and answer-rate snapshots
  • Extension and trunk health at a glance
  • Role-based views for supervisors vs. operators
  • Fits existing Isabell deployments rather than replacing the PBX

Stack

  • Isabell
  • VOIP
  • Queues
  • PBX

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Ask about this product

Mostafa Mizani and Nima Sefatian. Tell us which product you want to deploy or extend.